SHIPPING POLICY (For orders shipped within INDIA) 

1. We Provide flat (per kg) shipping on all prepaid orders.
2. We are Promoting Digital India there for Cash on Delivery (COD) is not available. 
3. It usually takes 5-10 working days to dispatch your product. Customized orders can take additional 3-5 working days. Once your order has been dispatched, you will receive tracking information via email and SMS. 
4. Pre-order items may take 15-25 days for delivery as they are made on order.  

RETURN POLICY (For orders shipped within INDIA) 

1. We have a generous 2 day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, we will take it back. 
2. Please initiate returns via our returns center within 2 days (48 hours) from the date of receiving the product. Return request will not be accepted through any other medium.   
3. We will arrange for a courier to pick up the merchandise from your home. THE ADORNING STUDIO will bear the cost of return shipping. 
4. Refund will be processed in the form of store credit that can be used for future purchases. The store credit will have validity of 1 year. 
5. Store credit will be issued for 100% of the price paid by the customer. We do not deduct any shipping or restocking fee as a goodwill gesture to our customers. 
6. Please allow 3-5 business days after the product is received back to our warehouse in Delhi for processing of store credit. 
7. If you have any questions, you can contact us at theadorningstudio@gmail.com

Apart from condition reserved herein above, the following products shall not be eligible for return or exchange viz:

• Any product that exhibits physical damage to the product or is not in the original condition
• If the product is customized for you (e.g – lehenga with custom stitching or sarees with fall & edging, stitched blouses, etc)
• Lehengas that are made to order (labelled as pre-order) are not eligible for return / exchange either. This is because these products are uniquely produced on-demand.  
• 100% Pure Silk Sarees are not eligible for return. These are unique handwoven pieces that are produced on demand.  
• Multiple returns from the same customer are also not accepted within a short time frame. E.g – customers that order 3+ products within a month, only up to 30% of the total order value can be returned or exchanged. This clause is designed to prevent non-serious customers from trying out multiple products and abusing our generous return policy.   
• Orders placed using store credit (either part or in full) are not eligible for return or exchange.
• Orders placed using store credit (either part of in full) are not eligible for any discounts. 

CANCELLATION POLICY (For all orders) 

1. Orders once placed cannot be cancelled or modified for any reason

SHIPPING POLICY (For International Orders – USA, UK, Canada, etc) 

1. International shipping rates vary by country and by product weight. Please add items to your cart to see shipping charges.   
2. We ship international orders using DHL / UPS / FedEx
3. Custom and Import duty (for EU countries) is the responsibility of the customer. 
4. It takes 15-20 working days for us to process and dispatch international orders. Please allow an extra 5-7 working days for custom stitching orders.

RETURN POLICY  (For International Orders – USA, UK, Canada, etc) 

1. We have a generous 2 day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, we will take it back. 
2. Please initiate international returns by emailing us at theadorningstudio@gmail.com
3. The customer is responsible for sending the product back to our store in Vadodara(Gujarat,India).
4. Refund will be processed in the form of store credit (after deducting shipping charges) that can be used for future purchases on our store